Frenquently asked question
General
What is Gadaibhan shop?
Gadaibhan shop is a small, family-run online store that offers a wide range of products, including home, kitchen, fitness, pets, beauty, gadgets, sports, health, and storage items, all at affordable prices.
Where is Gadaibhan shop located?
Our physical address is: Bhanpur, Bijua, Lakhimpur Kheri, Uttar Pradesh, 262901, India.
How can I contact Gadaibhan shop?
You can reach us via email at gadaibhan@zohomail.com or call/WhatsApp +91-9140982884 during our support hours (Monday to Friday, 9:00 AM – 5:00 PM).
Do you accept bulk or wholesale orders?
Currently, we do not accept bulk or wholesale orders.
Are your products genuine?
Yes! We carefully select all our products to ensure quality, usefulness, and reliability for our customers.
Shipping & Delivery
Where do you ship?
We currently ship within India only.
How long does delivery take?
Delivery usually takes 5–7 business days after your order is dispatched.
What courier partners do you use?
We partner with DTDC, Blue Dart, Delhivery, Ecom Express, Xpressbees, Ekart Logistics, India Post, and Safexpress for deliveries.
Do you offer free shipping?
Yes, free shipping is available for orders above ₹500..
Can I track my order?
Absolutely! Once your order is shipped, you will receive tracking details via email and SMS. You can also check the status on our Tracking Page.
Payment
What payment methods do you accept?
We accept UPI, cards, net banking, and Cash on Delivery (COD).
Are there any extra charges for COD?
No, there are no extra charges for COD. However, COD orders require verification via WhatsApp or email.
Which payment gateway do you use?
We process payments securely via PhonePe for all online transactions.
Return & Refund
How many days do I have to request a return?
You can request a return within 5 days of receiving your order.
Are all items returnable?
No, certain items are non-returnable, including personal care products. For wrong or damaged items, an unboxing video is mandatory.
How long does it take to receive a refund?
Refunds are processed to your original payment method or bank account within 8–15 business days after your return is approved.